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www.expresstravelworld.com MONTHLY INSIGHT FOR THE TRAVEL TRADE
June 2008  
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Home - Management - Article

Event Round Up

In search of champions

Tourism Authority of Thailand champions Indian travel agents in a two-day pilot programme held for the first time in Asia in Goa this May. By Hazel Jain

Many a soothsayers predict a change in the travel climate with the winds blowing towards high-end luxury travel. This is already happening and what bigger evidence of this than the master of mass tourism - Tourism Authority of Thailand - aiming for an audience of high-end travellers. Straddling between two superpowers - India and China -Thailand is staring at a huge market.

As part of Tourism Authority of Thailand's (TAT) initiative to promote the country as an up-market value-for-money destination and in order to create a base of travel trade partners, the tourism body conducted a two-day training workshop called the Amazing Thailand Champion Agents Program, in Goa, India making it just the second country after the US to witness it. Speaking about this is Prakit Piriyakiet, executive director (ASEAN), South Asia & South Pacific Region, TAT, who says, "The programme is designed to educate travel trade members on our up-market products. The workshop gave them an opportunity to interact with senior TAT representatives from Bangkok and co-participating hotels and tourism attractions from Thailand." The workshop saw participation from about 40 trade members from across India.

India is the second country after the US to be introduced to this programme. But whether this will be repeated in any other country is debatable. Chattan Kunjara Na Ayudhya, director of TAT, says, "I am not aware of plans by other TAT offices to organise a similar activity. However, directors of our offices in Singapore and Kuala Lumpur were also present in Goa as observers and they will probably do similar things in their respective regions. So you can say that Goa was a successful pilot project that TAT can implement in other parts of the world."

TAT ties up with Kuoni, Mercury for joint promotions
Tourism Authority of Thailand (TAT) has tied up with Kuoni Holidays and Mercury Travels for a series of activities and joint promotions for its products in India. Chattan Kunjara Na Ayudhya, director of TAT, reveals, "Kuoni Holidays has proposed a series of intensive B2C activities that it would like to do with us. Our head office has approved organising the Thailand Holiday Bazaar over a weekend in July 2008 to stimulate package sales to Thailand and promoting luxury holidays in September 2008 via joint advertising with Kuoni in daily newspapers." TAT will sign up a celebrity to be the brand ambassador for Thailand in India and even come out with joint promotional material for consumers, which will include a coffee table book and brochures on the destination.

Giving more information on the tie up with Mercury Travels, Ayudhya said, "We will work together to print brochures on Thailand, window displays at Mercury Travels stores in 12 cities and a banner to promote Thailand on the company's website. Mercury will also produce flyers promoting Thailand tour packages that will be distributed at various events that the company will attend. These activities will be done from September 2008 through February 2009. We may also collaborate for sending a travel writer to Thailand with Mercury Travels taking care of air transport while TAT looks after the ground arrangements."

The format of this programme, if repeated, will probably change from one country to another, Ayudhya said, adding, "Such programmes depend on factors such as availability of agents to attend, travelling distance, how agents take tests (online or in person), budget involved, and positive feedback from agents for programmes like this."

The main aim of this workshop, according to Piriyakiet, is to look at long-term partnership with the Indian travel agents and airlines that are interested in promoting Thailand as a quality destination. "We would especially like to work with those who can propose innovative ways to reach our target groups - luxury travellers, weddings and honeymooners and MICE," he adds. In its 2008 marketing plan, it will take a group of wedding planners and organisers from India on a familiarisation trip to Thailand and will participate in at least one wedding fair in India. TAT plans to file the names of participants of this workshop for future networking who will be given priority for promotional activities.

Glimpses of the Amazing Thailand Champion Agents Program in Goa

 


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