|
Kingfisher Airlines Puts Commissions And Technology On High Priority For Travel Trade
Kingfisher Airlines announced a roadmap for its partners in
the travel trade alongside the 5th Global Travel and Tourism Summit that was
held in New Delhi. Said Manoj Chacko, head - sales, Kingfisher Airlines, "Our
travel trade partners form the cornerstone of the success of Kingfisher Airlines
and it will be our constant endeavor to ensure that our policies and processes
are all geared towards ensuring that our trade partners have a thriving and
mutually rewarding business relationship with us. As such, all deals and pricing
schemes will be done in a manner that fares are available uniformly across channels
and travel trade partners need not face any discriminatory pricing. Passengers
will therefore land up paying the same price irrespective of whether the booking
has been done via the internet or through an agent."
The airline also announced that in keeping with the sentiments
of the trade, it would offer a five per cent commission to IATA travel agents.
Being a technology driven company, Kingfisher Airlines will
adopt the best industry practices in the fulfillment arena and deploy cutting
edge solutions. All transactions will be conducted using web-based interfaces
that are intuitive and user-friendly. The billing and invoicing will be done
online. As a result, no reconciliation would be required and this would also
obviate the need for the travel partners to actually call in and check details
of their account.
The technology platform and solutions have been planned in
a way that travel trade partners can easily integrate their system with Kingfisher
Airlines. Adding further Chacko reiterated, "We are going to redefine most
of the conventional processes that airlines use and ensure better efficiencies
and productivity for our travel trade partners."
|
