Delhi Tourism Working Towards Improving Its Information Dissemination Processes

Reema Sisodia - Mumbai

Ramesh Negi

Delhi Tourism And Transport Development Corporation (DTTDC), has made serious efforts toward improving the procedures for tourism information dissemination in the state. DTTDC aims to activate multi lingual websites in various foreign languages, such as German, French, Spanish and Japanese. On the local front, the organisation is planning to set up call centre hot-lines for speedy information dispersal.

Appointing a special body called `tourist wardens' who would be placed at strategic tourist interest spots such as airports, shopping plazas, monuments etc for the benefit and convenience of the tourists is also proposed. Retired officers from the forces or even from the police who would be interested in serving as ‘tourism wardens’ could also be part of the team.

Says Ramesh Negi, MD and CEO, Delhi Tourism And Transport Development Corporation (DTTDC), "We have plans in place to improve the communication and information providing facilities in the state. It is important for the tourists both national and international to feel comfortable when in the city, hence we are aiming to put some systems in place."

Apart from this, the state is also planning to improve weekend activities in and around New Delhi. Starting water sports facilities from the locals, setting up attractions such as butterfly parks, activating lake improvement and beautification measures, providing better recreation facilities and shopping attractions like introducing more `Delhi Haat' concepts are also planned by the state. Since the state will be hosting the Commonwealth Games in 2010, there are a number of tourism

and infrastructure improvement facilities, which are proposed to be launched to be fully equipped to meet the requirements of the Games. There are proposals for the surrounding NCR regions to work together to meet the challenges of the 2010 events. Adds, Negi, "It is extremely important for the neighbouring towns to develop as today New Delhi as a region is definitely having a shortage in terms of land availability, hence it important for the surrounding regions to receive hospitality investments and other facilities that can work towards the betterment of the entire region in general.”