15.00-15.45 hrs: Tea/Coffee Break
Host: Swiss Tourism/SWISS International Airlines/ Swiss Partners

16.00 hrs: Inaugural Function
Keynote Speaker:
Alwin Zecha chairman, Pacific Leisure Group and honorary permanent director, past president and life member- PATA

19.00 hrs: Cocktails, Dinner, Entertainment
Host: Tourism Malaysia

09.00-09.20 hrs : Dr R Thillainathan
Executive director and chief operating officer, Genting

09.30-11.00 hrs : Regional Networking - Opportunity For Success

Moderator:
Vinay Rathi Jha, secretary tourism, Government of India (confirmation awaited)

Speakers:
- Datuk Abdullah Jonid, director-general tourism, Malaysia
- Ed Hubennette, vice president-Asia, Marriott International
- Imtiaz Muqbil, executive editor - Travel Impact

11.00 - 11.30 hrs: Tea/Coffee Break
Host: Swiss Tourism/SWISS International Airlines/ Swiss Partners

11.30-13.00 hrs: Industry Affairs - Building New Relationships
Moderator: Jehangir Katgara, president - TAAI

Speakers:
- Udaya Nanayakkara, President, UFTAA
- Tunku Iskandar, president, MATTA
- Lee Liat Cheng, president, NATAS
- Andrew Drysdale - regional vice-president, Asia Pacific - IATA

13.00-14.30 hrs: Lunch
Host: Malaysia Airlines

Stand Alone Sessions:
14.30-14.50 hrs: Working With Partners
Presentation by:
Don Birch president and CEO, Abacus International Pte Ltd

14.50-15.30 hrs: Future Shape Of The Agency Distribution System
Presentation by: Mr Mike Hatton
CEO, Australian Federation of Travel Agents (AFTA)

15.30-16.00 hrs: Tea/Coffee Break
Host: Swiss Tourism/SWISS International Airlines/ Swiss Partners

16.00-18.00 hrs: Work Together Or Lose Together - Agents, Airlines Need A Winning Formula
Moderator: Ashwini Kakkar, CEO, Thomas Cook
Speakers:
V K Verma, commercial director, Air India
Dr Amin Khan, general manager, network planning and revenue management, Malaysia Airlines.
Willy Boulter, director commercial planning and strategy, Virgin Atlantic Airways Ltd

19.30 hrs: Penang Evening
Host: Penang Tourism Action Council, Penang International Hotel Association, Holiday Inn Resort and MATTA Penang Chapter

Stand-Alone Session
09.30-09.50 hrs: Civil Aviation Scenario in India - Opportunities and Challenges
Presentation by:
Sunil Arora - chairman and managing director- Indian Airlines & managing director - Air India

09.30 - 11.30 hrs: Domestic Tourism - The Real McCoy
Moderator: Amitabh Kant joint secretary, Government of India

Speakers:
- Anil Goyal, commercial director, Indian Airlines.
- Dato’ (Madam) Kee Phaik Cheen, Penang State executive councillor
- Ashish Kumar Singh, managing director, MTDC
- Jose Dominic, managing director, Casino Group of Hotels

11.30-12.00 hrs: Tea/Coffee Break
Host: Swiss Tourism/SWISS International Airlines/ Swiss Partners

12.00-12.30 hrs: Stress Management For The Weary Travel Industry
Presentation by:
Murli Menon
MBA president of Phenomenon Consultants Inc

12.30-14.30 hrs: Lunch
Host: Jet Airways (India) Pvt Ltd

Afternoon:
14.30 - 15.30 hrs:
Valedictory Function
Presentation Ceremony
Open Forum

Evening :
19.30 hrs onwards: Cocktails/ Entertainment
Host : Amadeus
Dinner
Host: Air India, Indian Airlines

Convention Ends

TAAI is negotiating special rates for pre- and post-convention tours as under:

• 4 days/3 nights Kota Kinabalu, Sabah at Hotel Hyatt on twin sharing
• 3 days/2 nights Kuching, Sarawak at Holiday Inn Kuching/Merdeka Palace on twin sharing
• 3 days/2 nights Penang - Pearl of the Orient at: Mutiara Beach Resort Penang OR at Bayview Beach Resort Penang/Holiday Inn.
• 3 days/2 nights Legendary Langkawi at Sheraton Beach Lgk or at Berjaya Lgk or at Holiday Villa Lgk.
• 3 days/2 nights Kuala Lumpur at Crown Princess Kuala Lumpur or at Istana Kuala Lumpur or at Sunway Resort Hotel.

The package includes two nights at Kuala Lumpur, two breakfasts, half-day Kuala Lumpur city tour, transfer out from Kuala Lumpur/Apt

Star Cruises has offered very special rates for all TAAI delegates who will be attending the TAAI Convention in Genting from September 20 to 23, 2003.

While forwarding the booking following procedures will have to be adhered to avoid misuse of this special offer:

• Covering letter from the PSA who routes the booking.
• Letter from the Travel Agency
• Visiting Card and complete passport details of the person (Along with the passport details of the spouse or accompanying partner)
• TAAI membership details/covering letter from TAAI and or similar document